Our Lady of the Blue Highways

Our Lady of the Blue Highways
Portrait in oils by Jackie Poutasse

Tuesday, December 16, 2014

SCAM ………. or not?


This has never happened to me before - and I wonder if it has ever happened to any of you?

I didn’t find out the details until I called my bank on Friday.

In Springfield, Utah, I stopped at a Flying J truck stop for gas.  I have used Flying J before and even on this trip and never had anything like this happen to me before.

I pulled into the area designated for private passenger vehicles and RV’s.    I put my debit card in the slot and got a message telling me to see the cashier.   When I went in to the cashier, I was told that my card was denied.  We figured it was because I was traveling and my bank, seeing the interstate use of the card had put a hold on it as a safety precaution - I had not thought to notify the bank of  my travels this time.

I used my credit card with no problem - which I thought was a bit strange because it was issued by the same bank as my debit card.

We went on our merry way and when we got to Kit’s I called my bank and this is what I learned.    When I inserted my card in the pump,  it tried to grab $500 from it - this particular account did not have $500 in it, so it was denied.  Needless to say, I was furious.

I am used to a bank putting a limit on purchases at a gas station - usually $75 - and it’s a pain when  I have to pump twice to fill my tank - but, well, that seems a reasonable action to me.   But to try to take $500 from me?  No way!

I called the Springfield Flying J and talked with the general manager.  He said very matter of factly (is that a correct thought?) that it is normal for the bank to do that and that in a few days, they will post the correct amount purchased and refund the difference.   I asked him what  if  that was the only account I had (it wasn’t) and  I was stuck in the desert for days until they refunded my $446?  (my fuel came to $54)
What he did was give me a “verbal shrug” - ie:  he said “yes, and then they would refund the difference.

I’m afraid at that point I lost my cool, and told him that I would never  use Flying J ever again and I hoped no one else got caught in their scam, and I hung up.

I have decided to send a copy of this blog to the Flying J home office.   Perhaps they have an intelligent, viable explanation for this--

Now, have I over reacted?   Is this something that happens regularly?  Have you had this happen to you?

I know that if posting for a purchase is delayed, normally $1 is posted so you know its being processed, but $500 - now, really!!!!???!

Until next time,
Bear Hugs

Boots and Tucker -
Diane, too!

She believed she could, so she did!

2 comments:

  1. WE have never had that happen, but Im not sure we have ever used FJ...keep us posted on what happens!

    ReplyDelete